Effective Date: July 2026
At Selah ("Selah", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, create an account, or purchase products from us.
Selah proudly serves customers throughout Australia and New Zealand. By accessing or using our website, you agree to the practices described in this Privacy Policy.
Business Information
Business Name: Selah
Business Owner: Roshaolin Elusorio Nuqui
ABN: 49 337 428 781
Business Address:
Level 2, Kings Court
8–12 King Street
Rockdale NSW 2216
Australia
Email: contact@choose-selah.com.au
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Create an account
- Place an order
- Contact our customer support team
- Subscribe to our newsletter
- Participate in promotions, giveaways, or surveys
The information we collect may include:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order history
- Purchase details
- Any information you choose to provide when contacting us
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Cookies and analytics data
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Deliver products and services
- Provide customer support
- Verify transactions
- Prevent fraud and unauthorised activity
- Improve our website, products, and customer experience
- Send order confirmations and shipping updates
- Respond to enquiries
- Comply with legal and regulatory obligations
Where you have provided your consent, we may also send promotional emails, newsletters, special offers, and product updates. You may unsubscribe at any time.
Payment Information
Payments are securely processed through trusted third-party payment providers.
For your security, Selah does not store your complete credit or debit card details. Payment information is processed directly by our payment providers in accordance with their own privacy and security policies.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us to:
- Remember your shopping cart
- Save your preferences
- Improve website performance
- Understand visitor behaviour
- Personalise your shopping experience
You can manage or disable cookies through your browser settings. Please note that some features of our website may not function correctly if cookies are disabled.
Our website may use cookies and similar technologies provided by Shopify and trusted third-party service providers to enhance website functionality, analyse traffic, and improve your shopping experience.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business, including:
- Payment processors
- Shipping and courier providers
- Website hosting providers
- Analytics providers
- Marketing and email service providers (where you have opted in)
- Government authorities where required by law
These providers are only given the information necessary to perform services on our behalf.
Data Security
We take reasonable steps to protect your personal information against unauthorised access, misuse, loss, alteration, or disclosure.
Our website uses industry-standard security measures, including SSL encryption and secure payment technologies.
While we work hard to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Marketing Communications
If you choose to receive marketing communications, we may send you:
- Product announcements
- Promotions and special offers
- New arrivals
- Seasonal campaigns
- Company news
You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.
Accessing or Correcting Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate, incomplete, or outdated information.
Please contact us using the details below.
Third-Party Websites
Our website may contain links to external websites operated by third parties.
Selah is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Data Retention
We retain your personal information only for as long as reasonably necessary to:
- Fulfil your orders
- Provide customer support
- Meet legal, accounting, and taxation obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, we will securely delete or de-identify it where reasonably practicable.
Children's Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or services.
The latest version will always be published on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Selah
ABN: 49 337 428 781
Business Address:
Level 2, Kings Court
8–12 King Street
Rockdale NSW 2216
Australia
Email: contact@choose-selah.com.au
Phone: +61 468 231 169
Your Privacy Matters
At Selah, protecting your privacy is one of our priorities. We are committed to handling your personal information responsibly, securely, and transparently, while complying with applicable privacy laws in the jurisdictions where we operate. We regularly review our privacy practices to ensure they remain current and effective.
Thank you for choosing Selah.